Debited but hasn't received coins, can I get a refund?

Help & Support


Last Update 2 maanden geleden

Deduction Confirmed, No Funds Added, No Reimbursement

In the event of a failed recharge attempt resulting in a debit to your bank account,

Should you not receive a reimbursement from your bank within 15 business days,

Feel free to reach out to your bank to initiate a complaint and seek a refund for the deducted amount.

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